Microsoft Azure – Your organization has deleted this device

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When trying to access Office 365 it is possible that the user receives the message “Your organization has deleted this device”.

This happens when the Azure Active Directory registered device has been deleted.

There are a few methods to allow users to log in again into Office 365:

METHOD #1

  • Close all applications on the device
  • Press START
  • Choose “Manage your account”
  • On the next screen choose “Access work or school”
  • Choose your account from the list of available accounts and select “Disconnect”.
  • Logoff, reboot and login again
  • Wait for AD Synchronisation (Default sync interval = every 30 minutes)

METHOD #2

  • Open a command prompt as Administrator
  • Execute the following command
    • Dsregcmd /forcerecovery
  • Log on with your email address and password
  • Logoff, reboot and login again
  • Wait for AD Synchronisation (Default sync interval = every 30 minutes)

 

 

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